Outsource Your Support, Own Your Growth!
Looking to dominate your industry? Alpha specializes in empowering global tech unicorns like yours with our exceptional customer support solutions.
Services
15k+
Trusted
user
100%
email response
Rate
90%+
Call Answer
rate
Incredible Customer Experiences - United As One
At Alpha, we are dedicated to strengthen the businesses-clients bond. Our goal is to provide best, affordable and multilingual support, effectively eliminating communication barriers and fostering customer loyalty.
Goals
<30 sec
First Response Time
30%
Recover Abandoned carts
40%
Increase sales revenue
Low-risk Flexible contracts—built on trust
Our no-strings-attached contracts keep you agile and primed for limitless growth, but never locked in. You'll work with a solutions designer to determine if flex support, dedicated teams, or a custom option is best for your business.
Low-risk Flexible contracts—built on trust
Our no-strings-attached contracts keep you agile and primed for limitless growth, but never locked in. You'll work with a solutions designer to determine if flex support, dedicated teams, or a custom option is best for your business.
Low-risk Flexible contracts—built on trust
Our no-strings-attached contracts keep you agile and primed for limitless growth, but never locked in. You'll work with a solutions designer to determine if flex support, dedicated teams, or a custom option is best for your business.
Low-risk Flexible contracts—built on trust
Our no-strings-attached contracts keep you agile and primed for limitless growth, but never locked in. You'll work with a solutions designer to determine if flex support, dedicated teams, or a custom option is best for your business.
Efficient Customer Service That Adapts to Your Needs
Alpha's flexible and distributed model provides you with skilled, top-tier agents who provide enhanced customer support at a reduced expense.
Omni Channel
Alpha`s Omnichannel platform caters all communication channels
Omnichannel
Live Chat
Omnichannel
Phone
Omnichannel
E-mail
Omnichannel
Messenger
Omnichannel
Social Media
Flexible Pricing To Suit Everyone
Talent Only
Tailored approach for companies having limited customers
Contact Sales- Dedicated agents
- Quality assurance
- Monthly billing
- Customized Plans Available
Talent & Primary Support
Diverse expertise for companies with expanding customer base
Contact Sales- Shared Team Leader
- Hourly billing model
- Quality assurance
- Customized Plans Available
Talent & Full Support
Custom support for large scale businesses with diverse needs
Contact Sales- Dedicated team leader
- Continuous improvement
- Per transaction billing
- Customized Plans Available
Make Brand Identities From
Scratch And Help
a framework for scaling teams
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Founder, Marketing agency
a framework for scaling teams
Every pleasure is to be welcomed and every pain avoided. is to be welcomedt and every Every pleasure is to be welcomed and every pain avoided. is to be welcomed every Every pleasure is to be welcomed
logon d
Founder, Marketing agency
a framework for scaling teams
Every pleasure is to be welcomed and every pain avoided. is to be welcomedt and every Every pleasure is to be welcomed and every pain avoided. is to be welcomed every Every pleasure is to be welcomed
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Founder, Marketing agencyOur Investors
Every pleasure is to be welcomed and every pain avoided.certain circumstances
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To Become Stronger
24/7 Support
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Get The Most Out Og The Creativity
Every pleasure is to be welcomed and every pain avoided. certain circumstance
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Every pleasure is to be welcomed and every pain avoided. certain circumstance
Faster Avoid Better Unauthorized Ship
Every pleasure is to be welcomed and every pain avoided. certain circumstance
